Privacy Policy
Last updated: September 10, 2026
This Privacy Policy explains how Moti Collection (“we”, “us”, “our”) collects, uses, shares and protects information when you use our mobile application and related services (the “App”). The App is a business-to-business (B2B) wholesale ordering platform intended for registered businesses — retailers, distributors and our authorised field sales staff. By creating an account or using the App, you agree to this Policy.
1. Information We Collect
Account & identity
- Name, email address and mobile number.
- Password (stored only in encrypted/hashed form — we never see it in plain text).
- If you choose social sign-in, the email address and name provided by Google Sign-In or Sign in with Apple.
Business & verification (KYC)
- Business/company name and business type.
- GST number and PAN number.
- Billing, shipping and business addresses (address, city, state, PIN code, country).
Orders & activity
- Cart contents, orders you place, order status and history.
- Favourite products and products you view (used to improve catalog relevance).
Device & technical data
- Device push-notification token, platform (Android/iOS) and app version.
- IP address and basic log data used for security and troubleshooting.
Location — field sales staff only
If you sign in as an authorised salesperson, the App records location to support attendance, route tracking and visit verification during a work shift:
- GPS location points captured while a shift is active. Depending on your settings this may include background location so the shift route continues to record while the App is not in the foreground.
- The location where a shift starts and ends, and the location attached to a logged visit or an order placed in the field.
Location is collected only for accounts operating as field sales staff and only in connection with a work shift. Retailer and distributor accounts are not location-tracked.
Camera & photos — field sales staff only
- Photos you capture or select as proof/notes for a customer visit, along with any notes you add.
2. Device Permissions
| Permission | Why it is used |
|---|---|
| Location (foreground & background) | Shift attendance, route tracking and visit/order location — field sales staff only. |
| Camera / Photos | Attaching a proof photo to a field visit — field sales staff only. |
| Notifications | Sending order updates and important account/service messages. |
| Network / Internet | Communicating securely with our servers. |
You can grant or revoke these permissions at any time in your device settings. Some features (for example shift tracking or visit photos) may not work without them.
3. How We Use Information
- Create and manage your account and verify your business.
- Show the product catalog, prices and offers applicable to your customer group.
- Process, fulfil and track your orders, and enable distributor order visibility within a network.
- Record field-staff attendance, shift routes and customer visits.
- Send push notifications such as order updates and service messages.
- Maintain security, prevent fraud/abuse, and comply with legal and accounting obligations.
- Provide customer support and improve the App.
4. How Information Is Shared
We do not sell your personal information. We share it only as needed to run the service:
- Within your business network: orders placed by a retailer may be visible to the linked distributor, and to your own company members, as part of normal B2B operations.
- Service providers: trusted vendors who process data on our behalf — for example Google Firebase (push notifications), Google and Apple (authentication when you use social sign-in), our email delivery provider, and our hosting provider.
- Legal: where required by law, regulation, or valid legal process, or to protect our rights, users and the public.
5. Data Retention & Account Deletion
You can delete your account at any time from within the App (Profile → Delete Account). When you do:
- Your login and personal identifiers (sign-in credentials, mobile number and profile details) are removed or anonymised so your account can no longer be accessed.
- Business and transaction records such as past orders and invoices are retained in de-identified form where we are required to keep them for legal, tax and accounting purposes.
You may also request deletion by emailing us at goofymoticollection@gmail.com.
6. Data Security
We protect data in transit using encryption (HTTPS/TLS), store passwords only as salted hashes, and use access tokens for authenticated sessions. No method of transmission or storage is 100% secure, but we take reasonable measures to safeguard your information.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details below.
8. Children
The App is intended for business users aged 18 and above and is not directed to children. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, through an in-App notice.
10. Contact Us
If you have any questions about this Privacy Policy or your data, contact:
- Moti Collection
- Email: goofymoticollection@gmail.com
- Moti Collection
2766, Sunder Nagar Rd, Kuldeep Nagar, Sunder Nagar, Ludhiana, Punjab 141007